Terms & Conditions

Welcome to G60 Rescue Recovery. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Introduction

These terms and conditions govern your use of the services provided by G60 Rescue Recovery (“we,” “us,” “our”). By accessing or using our website and services, you agree to these terms. If you do not agree, please refrain from using our services.

2. Services

G60 Rescue Recovery provides towing, roadside assistance, vehicle recovery, and other related services. The scope of services provided will be clearly communicated to you before initiating any service. All services are subject to availability, and we reserve the right to refuse service where necessary.

3. Eligibility

To use our services, you must be:

• At least 18 years old or have parental/guardian consent.
• The owner or authorized driver of the vehicle requiring service.

4. Booking & Cancellations

• Booking: Services can be booked via our website, phone, or email. You are responsible for providing accurate information, including the vehicle type, location, and nature of the issue.
• Cancellations: Cancellations must be made at least 1 hour before the scheduled service time to avoid cancellation fees.
• No-Show Policy: If you fail to cancel in advance and our technician is dispatched to your location, a no-show fee may apply.

5. Service Fees & Payment

• Pricing: Our service fees are determined based on the type of service, vehicle, and location. Pricing will be communicated clearly before the service is provided.
• Payment Terms: Payments must be made in full upon the completion of the service unless agreed otherwise. We accept [insert payment methods, e.g., cash, credit card, etc.].
• Late Payments: In the event of late or unpaid payments, G60 Rescue Recovery reserves the right to apply late fees or take legal action to recover unpaid amounts.

6. Liability

• G60 Rescue Recovery takes every precaution to ensure the safety of your vehicle during service. However, we are not liable for:

  • Damage caused by pre-existing conditions of the vehicle.
  • Any loss, damage, or delay caused by circumstances beyond our control, such as severe weather, road conditions, or third-party interference.
  • Personal belongings left in the vehicle during towing or recovery services.

• Customer Responsibility: You are responsible for ensuring your vehicle is in a safe and legal condition to receive service. You must also provide all necessary documentation (e.g., proof of ownership) upon request.

7. Warranties

• Limited Warranty: G60 Rescue Recovery provides services on an “as is” and “as available” basis. We make no warranties or guarantees regarding the accuracy, reliability, or quality of the services provided.
• Service Satisfaction: If you are unsatisfied with the service, please contact us within 24 hours, and we will make reasonable efforts to address your concerns.

8. User Conduct

By using our services, you agree not to:

• Engage in any illegal or harmful behavior.
• Provide false, inaccurate, or misleading information during service requests.
• Damage or attempt to damage our vehicles or equipment.
• Harass or endanger our employees.

G60 Rescue Recovery reserves the right to refuse service or terminate your account if these terms are violated.

9. Changes to Services and Terms

We reserve the right to modify or discontinue our services, pricing, or these terms at any time. Any changes will be posted on our website and take effect immediately. Your continued use of our services after such changes constitutes acceptance of the revised terms.

10. Privacy

Your personal information is collected and used in accordance with our Privacy Policy. We take appropriate steps to protect your data and ensure it is used only for the purposes of providing services.

11. Dispute Resolution

Any disputes arising out of or relating to these terms or services will be subject to the exclusive jurisdiction of the courts of [Insert Location], unless resolved through mutual agreement.

12. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:

• Phone: 0790 860 6060
• Email: info@g60rescuerecovery.co.uk
• Address: 4 Old Walsall Rd, Birmingham B42 1NN